Frequently Asked Questions

Everything you need to know about shopping with DMSO Store

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How can I track my shipment?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I ensure I choose the right size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At DMSO Store, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.